Introduction
At Nestivo Bar and Cafe, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us at our premises.
By using our services, you agree to the terms outlined in this policy. If you do not agree with this policy, please refrain from using our services.
Information We Collect
We may collect the following types of information from you:
- Personal Identification Information: Includes your name, phone number, email address, and billing information.
- Demographic Information: Such as your age, gender, and preferences.
- Usage Data: Information about how you use our website, including IP address, browser type, operating system, and pages visited.
- Transactional Information: Details of orders placed, reservations made, and payments processed.
- Feedback and Reviews: Customer reviews, surveys, and feedback forms.
How We Use Your Information
Your information is used for the following purposes:
- Providing Services: To fulfill your orders, process payments, and manage reservations.
- Customer Support: To respond to inquiries, complaints, or support requests.
- Marketing and Promotions: To send promotional emails, newsletters, or offers tailored to your preferences.
- Personalization: To improve your user experience by providing personalized content and recommendations.
- Analytics: To analyze user behavior and improve our website, services, and marketing strategies.
- Legal Compliance: To comply with legal obligations, such as tax regulations and consumer protection laws.
How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption of sensitive data during transmission.
- Secure storage of data on protected servers.
- Access controls to restrict unauthorized access to personal data.
- Regular security audits and updates to our systems.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
- Service Providers: To vendors and partners who help us operate our business, such as payment processors, delivery services, or email marketing platforms.
- Legal Obligations: When required by law, regulation, or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Consent: When you have provided explicit consent for sharing your information.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law. Once the data is no longer required, we will securely delete or anonymize it.
Your Rights
As a user, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data under certain conditions.
- Objection: Object to the processing of your data for specific purposes, such as marketing.
- Data Portability: Request a transfer of your data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing any personal information.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website. Please review this policy periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Address: A-236, P.C Colony, Kankarbagh, Patna-20 (Opp. Medanta Hospital)
- Phone: +91-95234 20543
- Email: info@nestivo.com
- Website: www.nestivo.com